WE HAVE REOPENED FOR ALL SERVICES
To Our Valued Patients:
We have carefully planned how we can promote the safest experience and highest level of customer service to welcome you back. We are taking the following precautions during our reopening:
If you would like to schedule an appointment, please send us an email at info@drwsamshields4eyes.com with your name, DOB and best phone number to reach you. You can also request an appointment online clicking the link above. Due to the high demand for appointments and a restricted number of appointments available, we have a strict 24-hour cancellation policy. Any missed appointments or late arrivals will be subject to a $25 fee. If you arrive late, we will likely not be able to see you and you will need to reschedule. Please arrive on time for all appointments. With our new protocols, we need to keep to our schedule to best serve you and maintain a safe and healthy environment for quality eye care. If you have any questions or concerns, please call our office at 805-527-6164 or email us at info@drwsamshields4eyes.com.
The world has changed since your last visit with us, but one thing remains constant: our commitment to your health and well-being. We look forward to seeing you soon!
Stay safe and healthy,
Dr. W. Sam Shields
To Our Valued Patients:
We have carefully planned how we can promote the safest experience and highest level of customer service to welcome you back. We are taking the following precautions during our reopening:
- All appointments are to be confirmed by phone so we can clearly communicate the new office protocols (except telemedicine appointments can be made using the EyecareLive app).
- All services are by appointment only. This includes eye exams, medical exams, picking up glasses or contacts, frame adjustments, etc.
- We will monitor the number of people in the office. Only the scheduled patient will be able to enter unless you need a caregiver or guardian to assist you. Please knock on the front door upon your arrival and we will unlock it for you to enter at your scheduled time.
- Patients are screened prior to coming in for known COVID-19 symptoms. Also, screened if patient or anyone in their household had contact with another person with COVID19 within the past 14 days.
- Patients are required to bring their own mask and wear it upon arrival.
- Temperatures will be taken with a non-contact thermometer at check-in.
- We will ask patients to use hand sanitizer available at the check-in counter (or wash hands) upon entering.
- Social distancing is enforced between patients.
- All Exam Rooms and Pretest room have purified air with HEPA filters & UVC sanitizer.
- New Frame Policy for browsing. Frame selection will be handled by our staff based on patient frame styling requests. All frames handled will be sanitized with a UV sanitizer before being returned to shelves.
- Continuing our standard policy, all medical equipment is sterilized before and after each patient. All surfaces that the patient encounters are sanitized before and after each patient.
- Hand sanitizing stations are set up throughout the office for our patients.
- Our doctors and staff are thoroughly screened and monitored daily to ensure they are healthy and always wearing adequate Personal Protective Equipment (PPE). We have also added protective shields to various testing equipment.
If you would like to schedule an appointment, please send us an email at info@drwsamshields4eyes.com with your name, DOB and best phone number to reach you. You can also request an appointment online clicking the link above. Due to the high demand for appointments and a restricted number of appointments available, we have a strict 24-hour cancellation policy. Any missed appointments or late arrivals will be subject to a $25 fee. If you arrive late, we will likely not be able to see you and you will need to reschedule. Please arrive on time for all appointments. With our new protocols, we need to keep to our schedule to best serve you and maintain a safe and healthy environment for quality eye care. If you have any questions or concerns, please call our office at 805-527-6164 or email us at info@drwsamshields4eyes.com.
The world has changed since your last visit with us, but one thing remains constant: our commitment to your health and well-being. We look forward to seeing you soon!
Stay safe and healthy,
Dr. W. Sam Shields
W. Sam Shields, O.D. & Associates has been providing quality eye health care and exceptional service for our patients for over 25 years.
We realize the impact your vision has on your quality of life. We offer each patient solutions to their particular needs. Our focus is on you and contributing to a lifetime of healthy vision.
We realize the impact your vision has on your quality of life. We offer each patient solutions to their particular needs. Our focus is on you and contributing to a lifetime of healthy vision.
Our doctors specialize in examining, diagnosing and treating eye conditions and diseases. If you need a comprehensive eye exam, a contact lens fitting or prescription eyewear, we are here to help. If you have a medical eye issue such as an eye infection or ocular allergies, let our doctors care for you, We offer examinations and fittings using the most current technology and equipment.
Our goal is to provide the best care and customer service possible. We like to think of our relationship less like a business transaction and more like a friendship.
Come visit us and you will see what we mean.
Our goal is to provide the best care and customer service possible. We like to think of our relationship less like a business transaction and more like a friendship.
Come visit us and you will see what we mean.
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